PTM Hospitality Inc - Consumerism is the name of the game in healthcare - and hospitality
Chicago, IL: The age of consumerism applies equally in healthcare and hospitality
For just a few cents per customer, here is what is possible...
To see a video showing how it works, click here.
With multiple restaurants, PTM Hospitality reopened to wait times and long lines. They needed a solution to triage their parking lot, message customers to come in when the host is ready, offer additional details, promotions, etc.
PTM borrowed a leaf out of healthcare IT's book to apply QSimple. Secure and simple messaging, eliminating wait time for the customer, providing a status and messaging when ready and more.
Here are customer comments about it.
How it works (see video above)t:
We pick up 1 hr before the appointment (or a QR code flyer on the door of your ASC/urgent care center). QSimple then reminds the patient to stay in the parking lot and not walk in.
The patient lets the practice know they are in the parking lot
The practice lets them know that they are ready for the patient
After a temperature check/other processes, the patient goes straight into their room.
Helping the patient journey - We handle your workflows from the moment a referral is created, with branded and personalized content http://tinyurl.com/recalls-by-margie to the moment the patient leaves your facility after the visit
Here are comments from schedulers who tried to do it manually before we took over...
"I think I am in love with AlertMD and their product"
“Oh my gosh this is AMAZING”
“I understand now why you speak so highly of AlertMD"
“Do we have to wait until tomorrow to start?”
“LOVE LOVE LOVE this!”
“This is really going to make our jobs easier”
“WOW just WOW”
About AlertMD: AlertMD is a mobile health platform with references to verify that we deliver greater patient volume, increased visits, a 100% charge capture rate and a 9-day improvement in cash. We are based in Chicago, IL and have about 24,000 customers nationwide. For more information, contact AlertMD sales at firstname.lastname@example.org